LIFETIME LIMITED WARRANTY
Gripknife warrants to the original owner when purchased directly from Gripknife.com, or from authorized dealers, that Gripknife will be free from defects in materials and craftsmanship. Gripknife will, without charge, repair or replace at our (Gripknife’s) option, any knife purchased from Gripknife.com, or an authorized dealer, and returned for warranty work by its original owner that is found to be defective by Gripknife.
The Gripknife Warranty only applies to genuine Gripknife products purchased from Gripknife.com, or authorized Gripknife dealers. Gripknife or Gripknife parts purchased on the internet through discount websites, mail order outlets, or through any other unauthorized source, and Gripknife or Gripknife parts which are determined by Gripknife to be counterfeit (see Counterfeit Goods Notice below), are not entitled to our Warranty coverage.
Any Gripknife or Gripknife part that is modified from its original factory condition will void the Gripknife Warranty of Gripknife. Gripknife is not responsible for parts or treatments added to or removed from the Gripknife and/or the Gripknife’s parts, or for Gripknife and/or Gripknife parts that are otherwise modified in any way, as these may cause the Gripknife and/or its parts to function differently (and potentially less safely) than originally designed and intended.
Note: Any Gripknife returned for Warranty Service or Refund must be shipped via UPS or FedEx and also include a signed copy of the Warranty Service, Counterfeit Acknowledgment, and the Gripknife Acknowledgment forms. No exceptions will be made!
COUNTERFEIT GOODS NOTICE
(a) If a Gripknife is returned for warranty work and is found to be an actual or suspected counterfeit or replica item, or contain actual or suspected counterfeit parts, Gripknife shall have the right to impound the knife for further investigation of its authenticity. Gripknife shall not be liable to you, or anyone else, for payment of the price of any suspected counterfeit Gripknife or Gripknife parts under investigation. If Gripknife, in its sole discretion, determines that the Gripknife you returned for repairs is or has parts that are a counterfeit, Gripknife has the right to permanently impound and/or destroy the Gripknife and parts. Fake Gripknife and Gripknife parts that are determined to be counterfeit will not be returned to you.
(b) Gripknife shall have the right to conduct destructive examinations to verify the authenticity of any Gripknife or Gripknife parts that Gripknife receives which it suspects to be counterfeit. Gripknife shall not be liable to you, or anyone else, for the price of any Gripknife or Gripknife parts destroyed by examination if it is later found to be a counterfeit.
(c) Gripknife’s investigation may include the participation of third parties or governmental investigative agencies as required by law. By sending in your Gripknife or Gripknife parts for repair, you agree to cooperate in good faith with any investigation conducted by Gripknife, third parties, and/or governmental agencies, including, but not limited to, cooperating with investigations to identify the seller or source of the counterfeit goods by providing the name, location, and other identifying information about the seller.
WHAT IS COVERED
The Gripknife Warranty covers replacement parts for genuine Gripknife products due to manufacturing defects.
WHAT IS NOT COVERED
This Warranty does not cover normal wear, damage caused by neglect, misuse or the failure to perform normal or necessary maintenance, disassembly of any knife by any person other than Gripknife’s Warranty Department (or as noted), or shipping costs for returned Gripknifes or Gripknife parts.
Do not use your new knife as a screwdriver, pry bar, chisel or punch. Do not throw your knife or use it for any purpose other than cutting. However, if it can be proven with adequate documentation that Gripknife was used and damaged in any of these above mentioned ways, due to a life or death situation, we reserve the right to repair or replace your Gripknife or Gripknife parts at our discretion and continue your Gripknife Warranty. If you disassemble your Gripknife, we hold the right to void this warranty. Do not sharpen your knife on a power-grinding wheel. Any of these acts will void your Warranty. We will not reassemble your Gripknife, or Gripknife parts, at this time.
Repair or replacement as provided under this Warranty is the exclusive remedy of the consumer. Gripknife shall not be liable for any incidental, reliance, or consequential damages or breach of implied Warranty on this product, including any damage to person(s) or property. Gripknife’s liability under any circumstances is limited to the purchase price. Some states do not allow exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. This Warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
Gripknife’s knives carry no warranty except as expressly contained herein. Gripknife disclaims all warranties of merchantability and fitness for a particular purpose other than for use as a cutting tool or as otherwise noted. There are no warranties which extend beyond the description contained herein. Please review the Warranty information and proper Gripknife Care instructions provided with each Gripknife.